Factory Talk Activation - PLCS.net

Tweeker · October 25th, 2011, 02:12 PM

I am installing RSLogix 500 software. The Factory Talk Activation manager wants a "Product Key". What is this? I have a serial number but cannot find anything labeled Produce Key. Does that mean part number?

Thanks.

kolyur · October 25th, 2011, 02:17 PM

Your software should have come with an activation certificate that has all this information (look for a red envelope). The serial number, product key, and part number are all different.

MarkusAurelius82 · October 25th, 2011, 02:18 PM

The product key is on the Activation Certificate that Rockwell sends when you purchase the activation. If you don't have this certificate, I suggest calling Rockwell support. If you have the serial number, they should be able to look up the product key for you.

Kev77 · October 25th, 2011, 02:21 PM

If you don't have this certificate you can call tech support and they can email it to you.

Tweeker · October 25th, 2011, 02:28 PM

This licence was transfered to me. It previously belonged to someone else. I do not have the product key, just the serial number. Guess I will need to contact Rockwell.

widelto · October 25th, 2011, 04:53 PM

you can find the product key at AB web page.

The Plc Kid · October 25th, 2011, 05:37 PM

Rockwell tech support can email this to you in the form of a pdf document.

This is something you may want to put on your network drive or other storage medium for quick access. This is something you will want to keep up with.

Just a FYI and small Caveat.

In the past many bundled products shared a product key so it may be attached to other software if you had the paper certificate with the software.

Rockwell now breaks out a seperate product key for each product in the bundle now and have begun to go back and do this to licenses that were sold previously to this policy. If you get it from tech support it will be for a single product and will not indicate that it was a bundle at it's original purchase.

I like this better as it is far easier to manage when you have several hundred licesnses for various products like I do.

October 25th, 2011, 02:12 PM	#1
Tweeker Member Join Date: Nov 2007 Location: Smalltown Posts: 18	Factory Talk Activation I am installing RSLogix 500 software. The Factory Talk Activation manager wants a "Product Key". What is this? I have a serial number but cannot find anything labeled Produce Key. Does that mean part number? Thanks.

October 25th, 2011, 04:53 PM	#6
widelto Member Join Date: Jul 2005 Location: barranquilla Posts: 1,446	you can find the product key at AB web page. __________________ My two cents.

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October 25th, 2011, 02:17 PM	#2
kolyur Lifetime Supporting Member + Moderator Join Date: Oct 2004 Location: Wooster, Ohio Posts: 936	Your software should have come with an activation certificate that has all this information (look for a red envelope). The serial number, product key, and part number are all different.

October 25th, 2011, 02:18 PM	#3
MarkusAurelius82 Member Join Date: May 2009 Location: St. Louis, MO Posts: 9	The product key is on the Activation Certificate that Rockwell sends when you purchase the activation. If you don't have this certificate, I suggest calling Rockwell support. If you have the serial number, they should be able to look up the product key for you.

October 25th, 2011, 02:21 PM	#4
Kev77 Member Join Date: Mar 2008 Location: Beaverton, Or Posts: 319	If you don't have this certificate you can call tech support and they can email it to you.

October 25th, 2011, 02:28 PM	#5
Tweeker Member Join Date: Nov 2007 Location: Smalltown Posts: 18	This licence was transfered to me. It previously belonged to someone else. I do not have the product key, just the serial number. Guess I will need to contact Rockwell.

October 25th, 2011, 05:37 PM	#7
The Plc Kid Member Join Date: Feb 2009 Location: Macon, Georgia Posts: 2,514	Rockwell tech support can email this to you in the form of a pdf document. This is something you may want to put on your network drive or other storage medium for quick access. This is something you will want to keep up with. Just a FYI and small Caveat. In the past many bundled products shared a product key so it may be attached to other software if you had the paper certificate with the software. Rockwell now breaks out a seperate product key for each product in the bundle now and have begun to go back and do this to licenses that were sold previously to this policy. If you get it from tech support it will be for a single product and will not indicate that it was a bundle at it's original purchase. I like this better as it is far easier to manage when you have several hundred licesnses for various products like I do.

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