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driverx April 8th, 2021 09:24 AM

PanelView compact 1000 (gray screen)
hi gay,
the hmi works normally, suddenly the screen turns gray and no display appears. when I click on the screen I see that the cursor moves to where I clicked.
and it also happens when I press the ACK ALARM or ACK ALL ALARMS button.
the only way to get it back to work is power cycle.
panelview catalog number:2711PC-T10C4D1.
any help plz..

plvlce April 8th, 2021 09:36 AM

Sounds like you are using a Close Display button on a Replace type display. Instead use either Goto or Return To buttons. Only use Close Display buttons with On Top displays.

driverx April 8th, 2021 09:50 AM

i use acknowledge alarm button.

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