For over a year the latest versions of 3.0 and all versions of 3.1 have an issue with downloading datalogs over FTP. This issue has been identified by Redlion over a year ago but so far it has not been addressed in a revision.
Currently I have to connect with a USB cable and download the data logs this way or remove the data card which is not the preferred way.
The issue is that the download can take hours now what used take a few minutes before.
Previous response from tech support- "The bug is still being worked on currently. I have not ETA as to when it will be fixed unfortunately, but I will reach out to my dev team and ask about it" 10-17-2019.
If anyone has had similar results and found a work around I would be very happy to hear.
Thanks Mark
Currently I have to connect with a USB cable and download the data logs this way or remove the data card which is not the preferred way.
The issue is that the download can take hours now what used take a few minutes before.
Previous response from tech support- "The bug is still being worked on currently. I have not ETA as to when it will be fixed unfortunately, but I will reach out to my dev team and ask about it" 10-17-2019.
If anyone has had similar results and found a work around I would be very happy to hear.
Thanks Mark