Colt Hero
Member
As the Title says ... I'm just trying to add ONE new User to this Panelview Plus 1000. I went directly to the Panel itself ... but no way to do it that way. So ... found the correct software and opened it in Factory Talk View Studio - Machine Edition ... clicked on the "System" Tree node in the left-side pane, then added a new Factory Talk User (just like the others). Added this User to the appropriate (existing) Group ... then generated a new .MER file (with a new name ... "rv10" on the end ... the previous was "rv9") and downloaded it using the Transfer Utility. When I got to the Panel it was rebooting ... (which was expected) ... I saw the new file name appear on the Screen (which was great "this is gonna be easy", I thought) ... but ... so far ... the new User cannot Login!! Tried manually loading the application at the Panel (which I'm thinking shouldn't be necessary) ... rebooting the Panel ... etc. Nothing worked! So then I realized I hadn't saved Version 9 as Version 10 (I had only created a new ver10 .MER file out of Version 9). So ... I tried creating a new Version 9 .MER file and loading THAT ... still didn't work!
Question #1: when I reloaded Version 9 .MER, why didn't the Panel SHOW Version 9?? It's STILL showing 10 (even though I set that Checkbox in the Transfer Utility to load it as Version 9)!!! It's like it's STUCK on Version 10 (now).
Question #2: Is the download Filename hurting me?? Is there another name in the Panel, and it's just not "seeing" this new name (and ignoring it)?
Question #3: Do I need to DELETE the program in there first??? I'm afraid to do that for fear of having to pay Rockwell a ransom to then fix it !!
Also ... every time I went into the Panel's listing of Programs I could (selectively) Load ... all it ever shows is Version 10!! It's like the download isn't happening ... even though it "happened" the very first time! I also tried a COMPARE in the Transfer Tool and it said "NO DIFFERENCES" (between what's on the Panel and the .MER file I loaded ... but there weren't ANY Graphics changes made ... and maybe it doesn't actually COMPARE User Lists???).
So ... why the heck isn't this new User in there??? My God ... something so simple turns into a big headache for me .... BTW ... this is Version 8 of ME. Also tried changing the Password (thinking maybe I F'd it up TWICE ... unlikely ... and when I re-enter the Password I KNOW I previously entered, it says that Password is already in use! So ... the Password is what I'm using when I attempt to Log this new User in)
Question #1: when I reloaded Version 9 .MER, why didn't the Panel SHOW Version 9?? It's STILL showing 10 (even though I set that Checkbox in the Transfer Utility to load it as Version 9)!!! It's like it's STUCK on Version 10 (now).
Question #2: Is the download Filename hurting me?? Is there another name in the Panel, and it's just not "seeing" this new name (and ignoring it)?
Question #3: Do I need to DELETE the program in there first??? I'm afraid to do that for fear of having to pay Rockwell a ransom to then fix it !!
Also ... every time I went into the Panel's listing of Programs I could (selectively) Load ... all it ever shows is Version 10!! It's like the download isn't happening ... even though it "happened" the very first time! I also tried a COMPARE in the Transfer Tool and it said "NO DIFFERENCES" (between what's on the Panel and the .MER file I loaded ... but there weren't ANY Graphics changes made ... and maybe it doesn't actually COMPARE User Lists???).
So ... why the heck isn't this new User in there??? My God ... something so simple turns into a big headache for me .... BTW ... this is Version 8 of ME. Also tried changing the Password (thinking maybe I F'd it up TWICE ... unlikely ... and when I re-enter the Password I KNOW I previously entered, it says that Password is already in use! So ... the Password is what I'm using when I attempt to Log this new User in)
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