Ken Roach
Lifetime Supporting Member + Moderator
The outcome of the outsourcing (it's not even offshore; it's New Hampshire !) for DVD production and licensing has been the opposite of successful. But they've committed to it and they're stuck.
Actual shipments work faster; the two weeks is a default worst-case number that the shipping system generates. But the order passes through at least three different organizations and that's just a recipe for delays.
The way I used to work around this was by burning CDs for my customers and having them run the software in the Grace Period mode. If they needed more than the seven day Grace Period, we could usually get a Temporary License generated in one or two days.
Evaluating other software platforms has really given me some good perspective on how easy FTView ME is to use, and how tightly it's bound to the A-B controller platforms.
Your choice, to be sure. And make sure that you have a frank conversation with your local RA office about software delivery, so that your voice gets added to the chorus to help push them into canning their delivery vendor or getting them to actually deliver what they promised to deliver.
Actual shipments work faster; the two weeks is a default worst-case number that the shipping system generates. But the order passes through at least three different organizations and that's just a recipe for delays.
The way I used to work around this was by burning CDs for my customers and having them run the software in the Grace Period mode. If they needed more than the seven day Grace Period, we could usually get a Temporary License generated in one or two days.
Evaluating other software platforms has really given me some good perspective on how easy FTView ME is to use, and how tightly it's bound to the A-B controller platforms.
Your choice, to be sure. And make sure that you have a frank conversation with your local RA office about software delivery, so that your voice gets added to the chorus to help push them into canning their delivery vendor or getting them to actually deliver what they promised to deliver.