Hi All,
What have 2 cranes that have GE Fanuc 90-30 series PLC with 341 CPU
We have been struggling to support these cranes as we do not have the PLC software. Every time there is a problem we have to call the GE Fanuc agent and they come and take a look and tell us what the problem is and we have to pay them for this. When we inquired about getting the software they say the program was done in a dos program(I am assuming LM90) and the program is no longer available. We asked them to give us the price to upgrade the PLC with to be compatible with the latest software and then supply us the software, but they seem to be not interested. We then contacted as per EMEA email on the internet am getting no replies. We cannot just keep paying this company a fortune everytime there is a problem.
Can anyone assist on what solution we can do here with the least cost?
What have 2 cranes that have GE Fanuc 90-30 series PLC with 341 CPU
We have been struggling to support these cranes as we do not have the PLC software. Every time there is a problem we have to call the GE Fanuc agent and they come and take a look and tell us what the problem is and we have to pay them for this. When we inquired about getting the software they say the program was done in a dos program(I am assuming LM90) and the program is no longer available. We asked them to give us the price to upgrade the PLC with to be compatible with the latest software and then supply us the software, but they seem to be not interested. We then contacted as per EMEA email on the internet am getting no replies. We cannot just keep paying this company a fortune everytime there is a problem.
Can anyone assist on what solution we can do here with the least cost?