The Rise of SkyCADer...
Elcan said:
From my own experience, crashing is not very common. Some new features may behave, but they are constantly taking care of any issues you may find.
My philosophy as a software user is this: "I prefer a software that I like and (every now and then) crashes, than a software that never crashes and I don't like"
As long as the development team cares, and this is the case for SkyCAD, the issues will be fixed soon. However, asking the dev team to improve an application that your don't like is more complicated, if not impossible...
Hi Elcan,
I've only installed SkyCAD Electrical last week, after happening upon your mention of it here, and I must say it is a very user friendly and intuitive Electrical CAD package. I've not had enough hours at it yet to decide either way, but so far so good. The auto numbering is very useful, as is the off-page referencing (OPR) feature. I've noticed, for instance, it has predefined PowerFlex 525 drive power and control blocks and how we can build our own custom blocks for drives, PLCs, special relays, etc. Nothing too new, but it is very intuitive while doing such things. The PLC blocks and auto I/O generation is very good. Parts Lists/BOM, all standard. The Panel Layout feature is also of interest to me so I may in time opt for the Advanced Edition subscription.
Anyway, I have also been experiencing a few crashes or "not responding" events. I have my work laptop home this evening so I could have a further play with the software and it again crashed. So I came back to this thread earlier this evening as I recalled some of ye mentioning crashes here. The uncanny thing is that as I got to the end of the thread and at the very second the SkyCAD rep's post appeared as I scrolled down, I got this work email notification in on my mobile!...
It was the same rep Alain Moisan emailing to inform me...
Alain Moisan said:
Subject: SkyCAD crashed on you earlier, it seems?
Hi George,
Our logs indicate SkyCAD crashed on you a little earlier. Sorry about that.
The crash report we got indicated us the cause of the crash was actually fixed a couple of days ago, thus the fix should be available in the next version planned to be released in a couple of weeks.
Sorry about the hiccup!
Don’t hesitate if you have any question!
Regards,
Alain
__________________________________________________
Alain Moisan
President
SkyCAD Systems
skycad.ca
That was eerily uncanny. Not only did Alain email just as I was about to read his post, but he was also emailing regarding the very issue I had gone to the Forum over - crashes. I had also intended to go to the SkyCAD Forum next, but I just wanted to read what ye had said first. But now that Alain has reassured me that such crashes should be resolved in the next, imminent update release, I need not.
Now that is excellent Support service, I must say.
Regards,
George - The Rise of SkyCADer