Ladies and Gentlemen, I have once again found a problem in RSView ME that technical support does not have a resolution for. Lucky me.
I have two programs which were created. One is the original for a large Feed Mill. The second is a proof of concept test bed for further automation and management of receipes. Regardless of the purpose of the projects, I want to import the Test project into the original to save me hours of time redoing the test bed in the original program. Not an unreasonable request right? Wrong...
It seems that when I attempt to import the project, all of the graphics are imported, but NONE of the text is. Replacing all of the text in the imported files is a question mark [?].
Contacting technical support we were able to deduce that the original program was created in English - United States, and the test program was created in English - Canada. We are assuming that the fonts (All text in either file is basic Arial, nothing special, maybe bold here, font size difference there). This is just speculation because the tech rep is completely unable to help me and is sending my request to the engineering department.
This is not a terrible position to be in. All the graphics and connection tag, macros have been imported, just not the text or labels.
I will have to redo each by hand and worry that I will miss things (I'm sure I will *sigh*). I have to have this project installed and running by tomorrow.
I guess my question, after this way-to-lengthy post (I'm really sorry) is, has anyone run into this problem, and found a resolution?
Also, has anyone got an idea about how this can be fixed so I don't have to be in the office until 12am tonight and would be able to see my kids to bed?
Thank you,
Andrew
I have two programs which were created. One is the original for a large Feed Mill. The second is a proof of concept test bed for further automation and management of receipes. Regardless of the purpose of the projects, I want to import the Test project into the original to save me hours of time redoing the test bed in the original program. Not an unreasonable request right? Wrong...
It seems that when I attempt to import the project, all of the graphics are imported, but NONE of the text is. Replacing all of the text in the imported files is a question mark [?].
Contacting technical support we were able to deduce that the original program was created in English - United States, and the test program was created in English - Canada. We are assuming that the fonts (All text in either file is basic Arial, nothing special, maybe bold here, font size difference there). This is just speculation because the tech rep is completely unable to help me and is sending my request to the engineering department.
This is not a terrible position to be in. All the graphics and connection tag, macros have been imported, just not the text or labels.
I will have to redo each by hand and worry that I will miss things (I'm sure I will *sigh*). I have to have this project installed and running by tomorrow.
I guess my question, after this way-to-lengthy post (I'm really sorry) is, has anyone run into this problem, and found a resolution?
Also, has anyone got an idea about how this can be fixed so I don't have to be in the office until 12am tonight and would be able to see my kids to bed?
Thank you,
Andrew
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