Allen Bradley Firmware flashing issues 1769-L24ER-BB1B

[geniusintraining]

I have a 1769-L24ER-BB1B and I am trying to flash it to 34xx, its flashing red and faulted, when I try to flash it I get a popup stating it needs to be reset because its not in the 'proper state' but I can go online because its has 1.005 loaded and its asking for the firmware before I can get on line... I have tried putting the switch to program and rebooting but still end up in the same spot

Any ideas?

Thanks
Mark

 

[jstolaruk]

Is it flash-able to something else, say v32?

 

[padees]

Is it flash-able to something else, say v32?

Those are my thoughts...

 

[geniusintraining]

There is a sticker on the front that has 34 or newer and that is the latest version I have

I tried ControlFlash Plus and through Logix Designer and both give me the same error

Failed to begin update
The target device is not in the proper mode to accept an update
Manually Reset module

 

[TedTurner]

Try flashing with 33 and see if it takes it. If it does, it could be a 34 firmware issue.

 

[geniusintraining]

Same issues tried 35 and same error

 

[dmroeder]

Careful flashing other versions, there was this thread recently, the user said it allowed them to flash an older version but it went sideways:

CompactLogix 1769-L24ER Series B Unsupported Firmware

Hello all, and thank you in advance for any assistance you may be able to provide! This is my first post, so if I need to reformat or change anything, please let me know and I will do so. Quick Synopsis: We unintentionally flashed a CompactLogix 1769-L24ER-QB1B Series B controller with...

www.plctalk.net

 

[geniusintraining]

Yep thats why I tried flashing 35, the sticker said 34 or higher, what is the little button on a L24er? I think it maybe a factory reset but I can find any procedure, I saw a youtube on a 5069 that used it and reset but its not working on a l24 and I dont have the display

 

[TedTurner]

I thought there was a tiny pin hole for a "reset button" on the CPU..

 

[jstolaruk]

There is a KB entry (QA10161) for the message received and it lists quite a few things that may not point to the product, but the programming device:
ControlFLASH Error target device is not in the proper mode to accept an update

 

[geniusintraining]

There is a KB entry (QA10161) for the message received and it lists quite a few things that may not point to the product, but the programming device:
ControlFLASH Error target device is not in the proper mode to accept an update

I dont have a tech connect... go figure

Yes there is a reset button but its not doing much of anything, I cant find it in the manual

https://literature.rockwellautomation.com/idc/groups/literature/documents/um/1769-um021_-en-p.pdf

 

[geniusintraining]

Just an update... I had a friend tell me how to do a manual reset on the CPU (cycle power while holding down the button)

Same issues, after it rebooted (no flash card) still will not take the flash, very strange

 

[dmroeder]

This isn't one of those "browse through the backplane" issues is it? Where you browsed too far?

 

[geniusintraining]

No, I picked the first one.... so I just opened up another box and this one is working perfect, not sure what happen

I THINK... after we built it we installed the flashcard with the wrong firmware, this one said 34 or higher, I think the firmware on the old flash was 28, I am going to build a new flashcard with 34 and try to see if it will take, if not I will have an expensive door stop.

 

[geniusintraining]

Good news, after making the new flashcard, looks like it was able to flash the CPU and now looks like they are both working, anyone have the same issue making a new SD that has the correct FW and letting load from the SD saves it

Thanks for everyones help!