Referring to the technote I previously posted, in addition to some other knowledge base articles I've lost the links to, a safety mat is basically a capictor. In some cases, if the mat is large enough or you have multiple large mats wired in series the controller could fault. What all those conditions are I don't know. The information I've read from ab implies that this could be a problem for some people.
Referring to the sensaguard switches, the ones I have used are dual OSSD output utilizing 3 power sources. One power source is for the electronics of the sensor. The other 2 each power the respective OSSD output, so that you Cavan maintain cross fault detection. In many cases the OSSD power can be supplied by the safety relay. When set up using a safety mat I'm not sure if using terminals 11 & 21 to power the OSSD's would trigger a fault or not. You could always disconnect them, then reconfigure your relay to check.
One other thing to note about this situation is this. You must have the safety mat correctly wired into the relay before you configure it. I have configured them without the safety mat and the relay will fault when you step on the mat.
If you continue to have trouble please post a wiring diagram and your relay settings.