Anyone with knowledge of Pro-Face HMIs (legacy- software questions)

[ZestyMozzarella]

Hmm you may want to try these two resource sites:

https://faq.hmisource.com/s/article/where-are-the-passwords-located-stored-in-gp-pro-ex

https://www.pro-face.com/otasuke/qa/gp/transfer_en/trans_pass2.htm

If neither of those work because they locked out the offline mode, that's a tough one. Default password should be 1101. You can try other common place ones too like, 1001, 1110, 0111, 1111, 0000, etc. If that fails, I don't think there is an external reset or memory wipe option, you may have to call Schneider or Pro-Face. I don't see any hard resets in the AGP3500 manual either.

Maybe you would need a new CF card or to reformat it...I would think the software used GP-Pro EX would maybe have a reset method. Perhaps you could save the program if you have it, make a new file and try to download a new blank file over it to clean it. I think there may be a method for force downloaded a new blank file to wipe out an old one...may want to investigate that as well.

Here are also some great password related topics that may help:

https://www.hmisource.com/otasuke/qa/3000/control_edit03.html

https://www.hmisource.com/otasuke/files/manual/gpproex/new/refer/mergedProjects/security/security_sg_password.htm

Perhaps if you have a program copy you can force modify it or go to options and discover what the password is set to through these instructions.

 

[I_Automation]

I’m sorry for bothering you with so old post, but could you please tell me how to perform factory reset to proface gp device. I got AGP3500 device with password-protected offline mode and I have nothing to do with it.

I think during bootup pressing two corners (not sure which 2 - don't ask) of the screen will bring up the CONFIG screen that has the option for doing a factory reset.

 

[ZestyMozzarella]

Ah good point by I_Automation. I was assuming he may be blocked from offline in that mode but maybe he was not accessing that menu as it does have options that maybe are not blocked. Perhaps he didn't bring it up and thought it was blocked because nothing was there. Here's a resource:

https://www.hmisource.com/otasuke/qa/gp3000/control/off_line_01.htm

It's not always perfect and can be a little tricky. Very edges of screen, sometimes I tap back and forth or three times each corner from an opposing manner. If you mess around with it enough, it should pop up eventually. It's the very edges of the screen to get it to work, like very close to the edge.