JohnCalderwood
Member
A number of years ago, when I owned "my first microwave oven"..a Toshiba... the internal light went pop, and being the good engineer I was, I wanted to replace it..so I phoned them, in case it was anything special inside..
"oh no, they said, to replace the lamp you have to take the oven's cover off and then that has the potential to leak microwaves, which are dangerous, if you don't put the cover back properly.It has to be done by one of our service engineers"
"but I am an electrical engineer - I can do these things properly"...
"well, we need you to prove that you are an electrical engineer"..
so I had to drop them a letter (no email then!) proving my qualifications, then they sent me 2 replacement lamps (which were nothing special, but I did not want to go through the hassle twice)..and in a few minutes the job was done.
Microwave is long gone now......anyone want to buy a replacement lamp?
"oh no, they said, to replace the lamp you have to take the oven's cover off and then that has the potential to leak microwaves, which are dangerous, if you don't put the cover back properly.It has to be done by one of our service engineers"
"but I am an electrical engineer - I can do these things properly"...
"well, we need you to prove that you are an electrical engineer"..
so I had to drop them a letter (no email then!) proving my qualifications, then they sent me 2 replacement lamps (which were nothing special, but I did not want to go through the hassle twice)..and in a few minutes the job was done.
Microwave is long gone now......anyone want to buy a replacement lamp?