FT View SE Version= 7.00.00
FT View Services Platform = 2.60.00
Redundant network
Server 1 & 2 OS = Windows Server 2008 R2, 64 bit
Workstation OS = Windows 7 pro, 64 bit
FT View clients displays and popups freeze sometimes for minutes. This is a new facility, around 4 years old and this problem has been ongoing for around 1 year.
The engineering work station is the worst and the operator workstations are a lot better.
I contacted Rockwell tech support and they verified various windows, internet explorer and factory talk settings. We then deleted the temporary internet explorer files which did not seem to fix anything. They then recommend upgrading to the latest patch rollup.
Before moving forward and installing the patch rollups on all servers and workstations are there any other options/ideas?
Thanks
FT View Services Platform = 2.60.00
Redundant network
Server 1 & 2 OS = Windows Server 2008 R2, 64 bit
Workstation OS = Windows 7 pro, 64 bit
FT View clients displays and popups freeze sometimes for minutes. This is a new facility, around 4 years old and this problem has been ongoing for around 1 year.
The engineering work station is the worst and the operator workstations are a lot better.
I contacted Rockwell tech support and they verified various windows, internet explorer and factory talk settings. We then deleted the temporary internet explorer files which did not seem to fix anything. They then recommend upgrading to the latest patch rollup.
Before moving forward and installing the patch rollups on all servers and workstations are there any other options/ideas?
Thanks