Hi, was wondering if somebody could help. We're using a Siemens Touch HMI MP377 Panel (6AV6 644-0AA01-2AX0)on one of our machines. The electrical panel that it was located on was powered down and on power up it attempted to load the image from flash, but then just stalled out. We got the following error
Boot CE MP377
Version 01.00.31.00
MAC: 00-OE-8C-XX-XX etc
Enabling update Mode ..
Loading image from flash
Error: Could not load image file
Waiting for image update.
And at the moment thats all that appears on the screen. We have made several attemps to reboot.
When i looked to see is there was any Flash Card being used at the back of the HMI panel the slot was empty. We do have a copy of the PLC code and when I open this up in Simatic Manager I can see the HMI WinCC flex file also.
However, when i try to open the HMI file I get an error on log files etc. I take it that I do not have a compatible version of WinCC Flexible (We have Version 2005 only).
At this stage I'am just wondering what to do or do I have any options??. Is it possible to get into the configuration mode of the panel and try and relaunch the file from there or download the a file via the compact flash port (will I need a special compact flash card?)as you would do with a AB Panelview.
Will I need to get back to the panel maker and ask to ZIP a file and possibly I could download via Prosave or something like that. I have never used one of these panels before so would be grateful for any advice you can give. Many thanks from a rather paniced RPax
Boot CE MP377
Version 01.00.31.00
MAC: 00-OE-8C-XX-XX etc
Enabling update Mode ..
Loading image from flash
Error: Could not load image file
Waiting for image update.
And at the moment thats all that appears on the screen. We have made several attemps to reboot.
When i looked to see is there was any Flash Card being used at the back of the HMI panel the slot was empty. We do have a copy of the PLC code and when I open this up in Simatic Manager I can see the HMI WinCC flex file also.
However, when i try to open the HMI file I get an error on log files etc. I take it that I do not have a compatible version of WinCC Flexible (We have Version 2005 only).
At this stage I'am just wondering what to do or do I have any options??. Is it possible to get into the configuration mode of the panel and try and relaunch the file from there or download the a file via the compact flash port (will I need a special compact flash card?)as you would do with a AB Panelview.
Will I need to get back to the panel maker and ask to ZIP a file and possibly I could download via Prosave or something like that. I have never used one of these panels before so would be grateful for any advice you can give. Many thanks from a rather paniced RPax