DLMUK
Member
Hi all,
I am interested to know how people nail down a customer to a HMI layout during the quotation stage of a potential job?
In the past I have given customers a "general layout" indication and said that we will design the final HMI layout during programming, send it to them for approval and then make changes as required. Once these changes are made it is final.
But I have had a couple of situations where the customer has asked for 2-3 major re-designs of the layout during the programming. The problem is they are big projects over all, but the PLC aspect of it is quite small, so seeing as it is a big project upsetting the customer by saying we are refusing to change it isn't really an option.
How do people avoid having to re-design the HMI layout multiple times?
Thanks,
I am interested to know how people nail down a customer to a HMI layout during the quotation stage of a potential job?
In the past I have given customers a "general layout" indication and said that we will design the final HMI layout during programming, send it to them for approval and then make changes as required. Once these changes are made it is final.
But I have had a couple of situations where the customer has asked for 2-3 major re-designs of the layout during the programming. The problem is they are big projects over all, but the PLC aspect of it is quite small, so seeing as it is a big project upsetting the customer by saying we are refusing to change it isn't really an option.
How do people avoid having to re-design the HMI layout multiple times?
Thanks,