InTouch v10 on Windows 7 - Recipies Crashes the Program

[rajy2r]

Just helping out a local voluntary organization that has a small dryer to dry food to send to communities/countries in need of food.

They had a Windows XP PC running InTouch 10. They upgraded their PC to windows 7 and installed InTouch V10 on it. Everything works, except if you click on a recipe, it crashes the application "DBG RDB command 01 not processed.... Windowviewer shutdown."

I know InTouch 10 is not supported on windows 7. The InTouch license was a donation so they don't want to spend $$$ to upgrade as they have a very limited budget.

Anyone know a way to get recipies working. If not, might have to re-install their system with Windows XP to use InTouch 10.

 

[Paullys50]

You would have to go through the log file to see if you have any hints. I'm not familiar with the recipe component but if it is active-x based that could be the issue.

If this is Windows 7 Pro, might be easier just to use XP Mode and run InTouch in a Virtual Machine and be done w/it.