Hi all,
I use a "Remote access from Internet" device on my machine networks, to allow remote access to them, and therefore to the PLCs for remote assistance when necessary.
Some of my customer requests my assistance, and we loose precious time because it often happens that the remote access device is disconnected from machine LAN.
Some customers don't like to leave remote access to their machine nor plant all the time, so they disconnect the cable, and then forget it the day they really need it.
So, to prevent the case, I would like to display on the machine HMI the status of remote access device. How can I get the "connected" status from a device which is not declared in Logix Designer IO Configuration ?
Is there a way to "ping" a device IP address from PLC, or another solution to ensure that a device is connected to the machine network ?
I use a "Remote access from Internet" device on my machine networks, to allow remote access to them, and therefore to the PLCs for remote assistance when necessary.
Some of my customer requests my assistance, and we loose precious time because it often happens that the remote access device is disconnected from machine LAN.
Some customers don't like to leave remote access to their machine nor plant all the time, so they disconnect the cable, and then forget it the day they really need it.
So, to prevent the case, I would like to display on the machine HMI the status of remote access device. How can I get the "connected" status from a device which is not declared in Logix Designer IO Configuration ?
Is there a way to "ping" a device IP address from PLC, or another solution to ensure that a device is connected to the machine network ?