sec_tech215
Member
I'm having an issue with editing my Alarm settings within the Cimplicity workbench. I am attempting to change alarm sounds and settings dependent on alarm classification. Long story short, I am unable to select "properties" from the drop down dialog within my alarm classes. I have tried from Admin account as well as user accounts with no success.
I go to "Advanced -> Alarms -> Alarm Classes" then my list of classes is on the right side. I should be able to right-click and change the properties but it is all greyed out with only the option to "copy." I have already done this on other workstations but this is the only one not letting me change properties. What could be the reason for this? Any and all assistance is greatly appreciated. GE will not provide me with tech support due to not having "Global Care" or whatever it is.
I go to "Advanced -> Alarms -> Alarm Classes" then my list of classes is on the right side. I should be able to right-click and change the properties but it is all greyed out with only the option to "copy." I have already done this on other workstations but this is the only one not letting me change properties. What could be the reason for this? Any and all assistance is greatly appreciated. GE will not provide me with tech support due to not having "Global Care" or whatever it is.