CesarTamayo
Member
Hi everyone.
I worked with RedLion HMI several years, in the last year four CR3000 HMI (10 and 15") had have problems with the touchscreen. All the panels are in differents installations. The touch stop responding after 6 or 9 months of use.
The touchscreen not responding even shutdown the energy. The panel works fine if enable the usb port to use a mouse. I tried to calibrate the touch via System Menu even upgrade the firmware, but the touch still not working.
Any advise? Is possible to replace the touch?
Thanks in advance.
I worked with RedLion HMI several years, in the last year four CR3000 HMI (10 and 15") had have problems with the touchscreen. All the panels are in differents installations. The touch stop responding after 6 or 9 months of use.
The touchscreen not responding even shutdown the energy. The panel works fine if enable the usb port to use a mouse. I tried to calibrate the touch via System Menu even upgrade the firmware, but the touch still not working.
Any advise? Is possible to replace the touch?
Thanks in advance.