Rube
Member
I'm building the controls for a wax injection press and using a Red Lion G315, e-netted to the SQL network for automatic parameter loading from a Master Part Database. I was having comms issues, which I'll not go into unless anyone needs me too, so I called Red Lion. I had previously gotten some help from Jeremy Howell and since he was out when I called this time, Dan Yost got busy helping me.
Folks, we spent almost 2 hours working it out between my IT guys, the G315, Dan and I, but we got it worked out.
I want to give credit where deserved and Dan and Jeremy deserve it. I've heard in the past about Red Lion's customer service and now I know first-hand how well they really serve the customer.
I just thought all of you should know as well.
Folks, we spent almost 2 hours working it out between my IT guys, the G315, Dan and I, but we got it worked out.
I want to give credit where deserved and Dan and Jeremy deserve it. I've heard in the past about Red Lion's customer service and now I know first-hand how well they really serve the customer.
I just thought all of you should know as well.