Dataman Scanners over NATR

[travisroberts88]

Ethernet ip in setup tool

 

[arpus4KM]

Ethernet ip in setup tool

Well that's good to see. The last time I fought one setting it up, the Ethernet/IP wasn't checked and it was there and on the network but unable to do anything with the PLC.

I would consider setting it up with no NATR first, ensuring it works, and then moving it to the NATR. Have you considered duplicate IPs or firewall issues?

 

[PreLC]

Using Setup Tool 6.2.3. Industrial Protocol EtherNet/IP is what is enabled at the moment But does not show what it is connected to like one of my Scanners that is on my enterprise network already.

Could it be related to the local network adapter of the PLC also needing routed through the NATR?

Ensured both the MAC Addresses were whitelisted of the NATR.
Plugged into the Public Port of the NATR, changed my IP, was able to ping the devices, but not able to open them.

Attaching my settings I am using:

At this point I believe it is a TCP port being blocked by the 1783-NATR.

I wanted to share that even though your camera is using EthernetIP to communicate with the controller, on the Dataman setup tool side, you don't use EthernetIP. Non EthernetIP TCP ports are sometimes blocked by Rockwell NATs, an example to unlock them is here: http://www.plctalk.net/qanda/showthread.php?p=896370#post896370


Finding the blocked port number:
In the dataman setup tool manual: https://support.cognex.com/docs/dmst_616SR1/EN/SetupTool_Reference_Manual.pdf
Page 43 mentions Telnet ports needing to be open. Using a combination of wireshark and Telnet, you should be able to see which ports are blocked by the NATR, and then add them to be unblocked in the "Custom rules" button on your NATR's translation table.
You can also call Cognex to request a list of ports they use for their software to work.

 

[travisroberts88]

At this point I believe it is a TCP port being blocked by the 1783-NATR.

I wanted to share that even though your camera is using EthernetIP to communicate with the controller, on the Dataman setup tool side, you don't use EthernetIP. Non EthernetIP TCP ports are sometimes blocked by Rockwell NATs, an example to unlock them is here: http://www.plctalk.net/qanda/showthread.php?p=896370#post896370


Finding the blocked port number:
In the dataman setup tool manual: https://support.cognex.com/docs/dmst_616SR1/EN/SetupTool_Reference_Manual.pdf
Page 43 mentions Telnet ports needing to be open. Using a combination of wireshark and Telnet, you should be able to see which ports are blocked by the NATR, and then add them to be unblocked in the "Custom rules" button on your NATR's translation table.
You can also call Cognex to request a list of ports they use for their software to work.

I may end up taking the cognex support route simply because i haven't used wireshark in a very long time so i don't exactly know where i'd begin with looking at it