Ron,
Just in case...
I wasn't in any way trying to dissuade you, or put you down, for choosing Lenovo for your student classes. I wish you well with them and hope they are trouble free for the duration.
I was just giving my "less than one year" experience with a Lenovo ThinkPad. I'm using it now, and will continue to use it for another 2 years, God willing, until the lease is up and they replace it again, with what I won't know until the time comes?
That's the problem for me personally, I have no choice in what I have to use, whereas you do. I know for a fact that the jump from a HP contract to a Lenovo one was a cost cutting measure. Also, I wouldn't normally have the time, or inclination to be opening my office PC to fix it.
But, whether I could, or should have opened it, to attempt a "repair", is not up for debate in my case. We have a European IT Support department, based in the UK. The IT equipment is all leased 3 yearly. Under the company's lease agreement, we would not be authorized to open any leased equipment at the factory seal level. If there is an issue it goes back, or they come on site. With travel cutbacks these days, equipment nearly always ends up going back. I reckon most likely I was sent out a new machine. I hadn't taken note of the serial number or anything specific, so I don't know for sure. All I know is it was wiped and I had to spend a lot of my busy time, not IT's, sorting it all out.
Maybe my gripe is more with our IT department's poor support than Lenovo equipment being "bad"? That's kind of what I meant at the end of my last post.
For me, even if I was the original purchaser, it's the lost time, data and configuration that's the real expense, not the cost of the machine, and whether I get it replaced for free or not. Free and wiped is no good, to me.
I do like the 23" ThinkVision monitor though.
Regards,
George
