gdsmith2385
Member
I'm trying to work with an OMRON NT620C touch panel. When I power it up it comes up with a message: "No direct information is set! Please use the Support Tool to set the PT Control Area and the PT Notify Area." I have the Support Tool software but when I try to connect, it times out. I have been able to connect to reload the System Program, but it still comes up with the same message. Also, I cannot access the System Menu. The touch panel does not respond when I touch any of the corners, in any combination or sequence. I would appreciate any help.