Recommended customer service software for Automation company.

dani90

Member

D

Join Date

Apr 2012

Location

Canada

Posts

39

• Nov 12, 2016

• #1

we are machine builders , any recommended software to track the machine warranty calls and stuff

 

V0N_hydro

Member

V

Join Date

Sep 2010

Location

lower mainland

Posts

560

• Nov 12, 2016

• #2

I use redmine for issue tracking

 

NetNathan

Lifetime Supporting Member

N

Join Date

Nov 2011

Location

Corona, CA

Posts

2,199

• Nov 12, 2016

• #3

Inductive Automation developed their own customer service and accounting software from their own software....Ignition.

or...here is a review of some of the best.
http://www.capterra.com/customer-service-software/

 

Last edited: Nov 12, 2016

Paullys50

Lifetime Supporting Member

P

Join Date

Jan 2006

Location

WI

Posts

2,188

• Nov 12, 2016

• #4

NetNathan said:

Inductive Automation developed their own customer service and accounting software from their own software....Ignition.

Click to expand...

While I like Ignition, using it as basically a database front end is great marketing for IA but a bit much for the OP. You could easily build something from MS Access for a lot less $$. Probably even can find a template.