Hi everyone, I'm looking for some help with a 5kW ultra3000i. I recently replaced a drive which was around 6 years old (version 1.16) and recieved a service exchange, version 1.52. Initially the drive worked fine but after an hour or so it faulted out with E27, "axis not homed", after homing it would continue to do this every 30/60 minutes. I was sent another service exchange unit (1.52) but this was the same, while waiting for the 2nd unit we had the 1.16 unit repaired, this has been fitted and is running fine.....?
Rockwell weren't sure why both units faulted out and said there was no reason why E27 should come on on this version and not the original ?
Any help or advice welcome
Kind Regards
CB
Rockwell weren't sure why both units faulted out and said there was no reason why E27 should come on on this version and not the original ?
Any help or advice welcome
Kind Regards
CB