Many possibilities.
The PLC could have stopped.
There could be no power to the output circuit.
The PLC output could be bad.
The temperature signal into the PLC could have failed.
There may be other conditions in the logic controllinig the output that are not met.
The relay itself could have failed.
The quickest way to check whether the problem is in the PLC or external to it is to look at the LED on the PLC output module corresponding to the relay. If the LED is on but the relay is not energizing, the problem is external to the PLC.
If the LED is not on, there is a good chance the PLC is not commanding the relay to be energized. I can't say for sure because you have not identified the PLC. On some PLC brands the LEDs on output modules are powered from the load side, so the PLC logic may be trying to turn on the output but if there is no power to the circuit the LED can't turn on.