CCW Failed to get running image info from controller

StarPt

Member
S
Join Date
Dec 2019
Location
BKK, TH
Posts
7
Hi guys,
I had been trying to upload a project from a Micro850 but every time I got the same fault.
"Failed to get running image info from controller. See log file C:\ProgramData\Rockwell\CCW\Log\IsaGRAF.ISaGRAF5.Vsx.log for more details"
"Failed to get running image from controller"

I follow this instruction but still got the same.
https://rockwellautomation.custhelp.com/app/answers/detail/a_id/817678
http://www.plctalk.net/qanda/showthread.php?t=102344

I used CCW v.11 Dev Edition connect via Ethernet.

Can someone help me out?

Thanks in Advance. :)

Code: 
2019-12-07 12:37:52,07 [WARN, Isa5Logger] -- Unable to read Compiled Crc info from Resource. Need to compile.
2019-12-07 12:37:52,07 [WARN, Isa5Logger] -- Unable to read Compiled Crc info from Resource. Need to compile.
2019-12-07 12:38:08,27 [ERROR, Isa5Logger] -- Unhandled exception during AfterInvoke.
   at ISaGRAF.ISaGRAF5.ISaGRAF5VsxPackage.a(IIsa5TargetExecutionEvents A_0, AcfCamProjectMenuCommand A_1, AcfCamProjectMenuCommandEventArgs A_2)
   at ISaGRAF.ISaGRAF5.ISaGRAF5VsxPackage.n(AcfCamProjectMenuCommand A_0, AcfCamProjectMenuCommandEventArgs A_1)
   at ISaGRAF.Acf.VsxBase.Shell.AcfCamProjectMenuCommand.DoInvoke(Object pIn, IntPtr vOut, AcfMultiSelection selection)
   at ISaGRAF.Acf.VsxBase.Shell.AcfCamProjectMenuCommandService.Exec(Guid& guidGroup, UInt32 nCmdId, UInt32 nCmdExcept, IntPtr pIn, IntPtr vOut, AcfMultiSelection selection)
   at ISaGRAF.Acf.VsxBase.Shell.AcfMenuCommandService.Microsoft.VisualStudio.OLE.Interop.IOleCommandTarget.Exec(Guid& pguidCmdGroup, UInt32 nCmdID, UInt32 nCmdexecopt, IntPtr pvaIn, IntPtr pvaOut)
   at Microsoft.VisualStudio.Shell.Package.Microsoft.VisualStudio.OLE.Interop.IOleCommandTarget.Exec(Guid& guidGroup, UInt32 nCmdId, UInt32 nCmdExcept, IntPtr pIn, IntPtr vOut)
   at EnvDTE.Commands.Raise(String Guid, Int32 ID, Object& CustomIn, Object& CustomOut)
   at RockwellAutomation.ConnectedComponentsWorkbench.CCWUtilities.DTECommandsUtility.ExecuteShellMenuCommand(String strCommandGuid, Int32 command, Object& customIn, Object& customOut)
   at RA.CCW.CCWShellUtilities.Micro800Utility.ExecuteUpload(Boolean discoverModule)
   at RockwellAutomation.ConnectedComponentsWorkbench.DeviceConfigurationPresenterInterface.DeviceView.DeviceHeaderViewModel.ExecuteUpload()
   at RockwellAutomation.ConnectedComponentsWorkbench.DeviceConfigurationPresenterInterface.DeviceView.DeviceHeaderViewModel.<get_UploadCommand>b__2(Object param)
   at RA.CCW.UI.Framework.RelayCommand.Execute(Object parameter)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
   at System.Windows.Forms.NativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

System.ApplicationException: Failed to get running image info from controller
   at RA.CCW.Micro800Controller.ConnectedController.HasUncommittedChanges()
   at RA.CCW.Micro800Controller.LogicalValuesUploadTransaction.get_IsLogicalValueValid()
   at RA.CCW.Micro800Controller.LogicalValuesUploadTransaction.Execute()
   at RA.CCW.TransactionManager.TransactionManager.ExecuteTransaction(ITransaction trans)
   at RA.CCW.TransactionManager.TransactionManager.RunToCompletion(ITransaction transaction)
   at RA.CCW.TransactionManager.TransactionManager.Run(ITransaction transaction)
   at RA.CCW.Micro800Controller.DownloadUploadManager.FinishOrTerminateOperationAfterYielding(Boolean terminate)
   at RA.CCW.Micro800Controller.ConnectedController.FinishUpload(Boolean terminateUpload, Boolean discoverModules)
   at RA.CCW.Vsx.ControllerConnectionEventHandler.HandleAfterUpload(Object sender, EventArgs e)
   at System.EventHandler.Invoke(Object sender, EventArgs e)
   at ISaGRAF.ISaGRAF5.DeviceManagement.Isa5TargetExecutionEvents.CallAfterInvoke(AcfCamProjectMenuCommand sender, AcfCamProjectMenuCommandEventArgs args)
   at ISaGRAF.ISaGRAF5.ISaGRAF5VsxPackage.a(IIsa5TargetExecutionEvents A_0, AcfCamProjectMenuCommand A_1, AcfCamProjectMenuCommandEventArgs A_2)
 
I wish I could better help, but I am out of suggestions.

If you have tried all of RA suggestions you may need to ask tech support.

Good Luck, please let the forum know if you find a solution!
 
Is the folder in which the CCW project is located in local to the CCW software that you're running? Example...if youre running CCW in a Virtual Machine is the folder that you store the CCW project in on the local virtual hard drive, or is it in a shared folder that can be accessed from other locations?
 
StarPt said:
A developer used the same version (V.11 Dev) and It works
Click to expand...

Can you have the 'developer' send you a copy, then instead of uploading you can just go online and not have to upload

Also do you get the same error when the PLC switch is in program mode?
 
JZerb said:
Is the folder in which the CCW project is located in local to the CCW software that you're running? Example...if youre running CCW in a Virtual Machine is the folder that you store the CCW project in on the local virtual hard drive, or is it in a shared folder that can be accessed from other locations?
Click to expand...

It's on a local drive. I keep it on a desktop.
 
geniusintraining said:
Can you have the 'developer' send you a copy, then instead of uploading you can just go online and not have to upload

Also do you get the same error when the PLC switch is in program mode?
Click to expand...

I uploaded the latest files from dev's laptop. When I run it on my laptop. It's the same error. I'll try with a program mode.
 

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