Hello,
A customer has some problems with his citect V5.30.00 system. The OS is Windows 2000 SP 1. The problem is that the citect application all of a sudden hangs itself. Even if he only looks at the screen. The only thing he can do is reboot his system.
I have been searching the internet for available service packs for windows 2000 and for citect. And I have found some, but I am not sure if there is a need to install them. I don't want to make things worser. I am also not too familiar with citect. Maybe there is another problem. I can imagine Windows has some.
Has anyone seen this problem before? What did you do? Does anyone have tips for me?
Thanks in advance.
Jarno
PS. I don't think this has anything to do with the VIPA plc, that's why I don't mention about it.
A customer has some problems with his citect V5.30.00 system. The OS is Windows 2000 SP 1. The problem is that the citect application all of a sudden hangs itself. Even if he only looks at the screen. The only thing he can do is reboot his system.
I have been searching the internet for available service packs for windows 2000 and for citect. And I have found some, but I am not sure if there is a need to install them. I don't want to make things worser. I am also not too familiar with citect. Maybe there is another problem. I can imagine Windows has some.
Has anyone seen this problem before? What did you do? Does anyone have tips for me?
Thanks in advance.
Jarno
PS. I don't think this has anything to do with the VIPA plc, that's why I don't mention about it.