Hi everyone,
I am not very well versed in the IT stuff. I know enough to be dangerous and to be able to tell the IT people what I need.
I am building a couple of panels that have a Red Lion HMI on them. The customer wants to use the built in web browser on the HMI to look at the system from a remote location. The site does have internet.
They don't have a IT department to help me at all. So how do I get things set up so they can access the panel? What questions do ask the ISP? Is there anything I can put in the panel that would make things easier? I know Stride Linx and E W O N offer devices that might do this but the customer doesn't want to pay a fee or go through another service.
Maybe I am making this harder than needed but I want to have my ducks in a row before I install the panel.
Thanks for the help!!
I am not very well versed in the IT stuff. I know enough to be dangerous and to be able to tell the IT people what I need.
I am building a couple of panels that have a Red Lion HMI on them. The customer wants to use the built in web browser on the HMI to look at the system from a remote location. The site does have internet.
They don't have a IT department to help me at all. So how do I get things set up so they can access the panel? What questions do ask the ISP? Is there anything I can put in the panel that would make things easier? I know Stride Linx and E W O N offer devices that might do this but the customer doesn't want to pay a fee or go through another service.
Maybe I am making this harder than needed but I want to have my ducks in a row before I install the panel.
Thanks for the help!!