RSLogix5000 v20 - Update problem

Fixed this Crazy Issue

Hi Guys,

Yes I got this weird problem too one day for no reason. I'm on Win 7 Pro 64 bit. Could not open Logix 5000 v 20 or RSView ME 6.1 at all. Complete crash right from the get go with error message about access violations.

1) In the folder option menu Un-Hide (show) all hidden files and folders
2) Go to this folder. C:\ProgramData\Rockwell Automation\FactoryTalk Activation. Note that "ProgramData" is a normally hidden folder. You have it even if you think you can't see it.
3) You'll see a bunch of (hidden) .rnl files delete them from this folder (but save them somewhere else incase other files fail. There is one .rnl file for each Rockwell program which you startup.

I faced the same issue and I deleted *.rnl files as mentioned in this thread but nothing good happened. Then I thought of re-installing RsLogix 5000 v20. I tried to uninstall it but it gave me an error that another program is being installed so you can't install/uninstall anything. But I was not installing anything else. So I was like dafuq and had to resolve this issue first. And to my surprise when I resolved this issue, I did not have to uninstall Rslogix and it was opening as if nothing had happened.
how did I resolve the installer issue? you ask
1- Press "windows+R"
2- Write "services.msc" and press enter
3- Find and double click "windows installer"
4- In "General" tab, you will find "startup type". Note down the current status and select "disabled".
5- Press OK and thats it. (you may later change it to previous status when you are actually about to start any installation)

After I did all these steps I wanted to uninstall RsLogix but just to try my luck I opened RsLogix and it was running all good.

If you delete the *.rnl files you have to reboot after that.

At least W7 installer get's jacked once in a while. As you said in your description is to disable it. I did a reboot after that then enabled it, and the world was round again.

I found this fix from a gal with windows Vista.

I also had to repair FT Services Platform, then the water was blue.

I deleted rnl files and rebooted. did it twice. but never worked for me. i just shared what worked for me

Kept getting the same Fatal Error. Removed all Windows updates, removed all versions of 5000 (18, 19, 20) and re-installed V20 removed Factorytalk *.rnl file still Fatal error. Decided to sleep on it. Next morning I right clicked the start-up Icon for RSLOGIX5000 V20 and looked carefully to see if it was compatible, no issues there then I noticed that the "run as administrator" was unchecked. I checked it and the Fatal error went away. Amazingly I am the only one on the internet that has this issue and can provide you with this solution. I spent 8 hours scowering the internet and no one has had this problem. You guys are great !!

RSLogix5000 fatal error solved

Thanks for Ronny-Resistor for the tip...I was having the same issues (fatal error V20.03 on a Win 8 laptop), and simply right-clicked on the RSLLogix5000 icon and ran as administrator...it fired right up.

Kudos to all!

After I got my program up and running again, administrator privelage now checked. I tried to create a new processor in V20 each time i was getting another fatal error (different) C++ error, I removed V20 and re-installed it and it is now working.
I think it had to do with Framework 2.0 I may have corrupted V20 hence I tried to re-install it and it worked for me.

IF YOU ARE RUNNING WINDOWS 10.

Right click on C:\Program Files (x86)\Rockwell Software\RSLogix 5000\ENU\VXX\Bin\RS5000.exe and Run Compatibility Troubleshooter and save the settings after the test

Thanks a lot Ronny Resistor, I was with the same problem

Thanks Ronny.

I know this is an old thread, but someone in this forum is usually at hand to help.

Appreciate it!

The best thing I did was go to v24.

Here is my solution after tried almost everything on my laptop for three hours.
My system is win 7 and the program kept on crashing when opening v20 files.
Right click on C:\Program Files (x86)\Rockwell Software\RSLogix 5000\ENU\v20\Bin and Run Compatibility Troubleshooter to manage to start the v20 program and save the settings after that. Right click again and selected the Properties, disable the setting saved in the Compatibility tab.
Then everything goes back to normal.

Thanks ronny_resistor, just wanted to say that "run as administrator" fixed my problem as well in Win7 32-bit. Much appreciated.

Birdman89 said:

Thanks ronny_resistor, just wanted to say that "run as administrator" fixed my problem as well in Win7 32-bit. Much appreciated.

Click to expand...

Called AB today and was advised to do this as well. It resolved my problem.

Win10 x64

ronny_resistor said:

Kept getting the same Fatal Error. Removed all Windows updates, removed all versions of 5000 (18, 19, 20) and re-installed V20 removed Factorytalk *.rnl file still Fatal error. Decided to sleep on it. Next morning I right clicked the start-up Icon for RSLOGIX5000 V20 and looked carefully to see if it was compatible, no issues there then I noticed that the "run as administrator" was unchecked. I checked it and the Fatal error went away. Amazingly I am the only one on the internet that has this issue and can provide you with this solution. I spent 8 hours scowering the internet and no one has had this problem. You guys are great !!

Click to expand...

I get registered in this forum only to say THANK YOU