Archestra Graphic Disappeared (graphic editor opens empty)

phuz

Member
Join Date
Jun 2008
Location
Mohnton, PA
Posts
1,044
Got myself into a bit of a jam this AM. Somehow the graphic editor hiccupped and when I went back into my graphic, everything was gone. I restarted the IDE, and even rebooted, but it's gone. Fortunately for now, the deployed object and InTouch app are unaffected because I haven't redeployed the InTouch app, but it does show pending changes.
I tried to upload runtime changes from it, but get this message: InTouchViewApp_001_004:Object is in pending update or software upgrade needed state.
Is there any way to recover this graphic? Can I locate that particular graphic on the deployed HMI and copy it back to the IDE somehow?

EDIT: In the deployed folder, I found the graphic .vedef file and when opening it in notepad, it contains all the things from that graphic; but is there a way to get this back into the galaxy?
 
Last edited:
I would contact support and see if they can assist you, but otherwise, try a right-click on the symbol or object and click "Validate". Validate is usually what resolves System Platform object or symbol issues for me.
 

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