Highland Controls
Member
I just found out that B&B Electronics has been bought by Advantech. I haven't done much with B&B in recent years, but they used to be my go-to comms supplier. Always had great tech support. Even told me how to alter serial card to get non-standard baud rates. Just this week I had some pre-sales technical questions. They now direct you to fill out an online form. They don't have the option of a phone call, though I didn't try to call the main number and ask for tech support. I got a call back about 24 hours later. Anyone have any recent experience with them? Advantech support has never impressed me.