Factorytalk Energymetrix Trends - Cannot choose a time period

[Compass]

Hello

I go to Factorytalk energymetrix and choose Trend.

It will generate Trends for the month i.e. 09/09 to 10/09
I can change meter tags and choose line or bar graph.

There are two calendars that are supposed to allow me to change start and end date of my trend.

If I use the calendar, the page reloads but not change occurs.

If I enter a date manually and hit go, I get the following:

**************************************************
Object reference not set to an instance of an object.



Message Object reference not set to an instance of an object.
Error Type System.NullReferenceException
Error Source EMMA
Stack Trace at EMMA.Trend.startDateGoButton_Click(Object sender, EventArgs e)
at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Target Site Void startDateGoButton_Click(System.Object, System.EventArgs)
***********************************************

Please Advise.

 

[Compass]

Hi

I'm just refreshing this post, cause I'm working on this problem again.

 

[Compass]

 

[Compass]

If I left click on a calendar date, I get:

***************
javascript_doPostBack('startDateCalendar','5884')

Protocol: Unknown Protocol
Type: Not Available
******************

Now I'm trying it on different browsers and operating systems, thinking the right version of java might be the key.

I also checked time zones. There are multiple places where you need the time zone to match, but that seems like a dead end.