Hi all,
I have FTV v13 installed on my VM. I made an ME application and exported it in v11, as that's the version being used on the Panelviews at my client's site. However, my client only has v12 installed on his computer, and gets an error (see attached) when trying to open the MER or APA file on his FTV Studio.
There is a tech connect post for this specific error, but doesn't help much
https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1141350/loc/en_US#__highlight
The problem seems to be an SQL incompatibility between both FTV versions, which I find odd as I'm providing the MER file. I wouldn't think that the MER would consider SQL versions, but I don't know much about that.
Any suggestions, before I recommend my client to upgrade to v13 or tell him to redo the HMI with import/export files?
I have FTV v13 installed on my VM. I made an ME application and exported it in v11, as that's the version being used on the Panelviews at my client's site. However, my client only has v12 installed on his computer, and gets an error (see attached) when trying to open the MER or APA file on his FTV Studio.
There is a tech connect post for this specific error, but doesn't help much
https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1141350/loc/en_US#__highlight
The problem seems to be an SQL incompatibility between both FTV versions, which I find odd as I'm providing the MER file. I wouldn't think that the MER would consider SQL versions, but I don't know much about that.
Any suggestions, before I recommend my client to upgrade to v13 or tell him to redo the HMI with import/export files?