Eyedolon
Member
Hello,
I'm not a SCADA guy. Rather, I'm a regular IT monkey trying to fix a SCADA system. My organization hired a contractor to design a SCADA system to run a water system here. The contractor did so, and provided what appears to my eye to be a full set of Rockwell Automation software. They then went out of business after completion of the contract, taking many of the license keys with them. This was several years back.
The water plant ran basically unaided until recently, when a hard drive failure took the control PC out of commission. Lacking the contractor support, they asked me to try to fix it. I was able to restore the computer, reinstall Rockwell's software, and use the transfer utility to pull the .MER file running the plant from the PanelView Plus units in the plant. However, it appears I am either missing some license or a critical step in the recovery process, because the computer is trying to run the application as a "ME Runtime" application, and then complaining it does not have a license for same. Rockwell was able to find a license for "SE Runtime", and instructed me to convert it, but they are unable to tell me how to do that without a support contract, which we do not have.
How do I convert an .MER or set it so it runs in "SE Runtime", or whatever that is? I appreciate whatever assistance you can provide.
I'm not a SCADA guy. Rather, I'm a regular IT monkey trying to fix a SCADA system. My organization hired a contractor to design a SCADA system to run a water system here. The contractor did so, and provided what appears to my eye to be a full set of Rockwell Automation software. They then went out of business after completion of the contract, taking many of the license keys with them. This was several years back.
The water plant ran basically unaided until recently, when a hard drive failure took the control PC out of commission. Lacking the contractor support, they asked me to try to fix it. I was able to restore the computer, reinstall Rockwell's software, and use the transfer utility to pull the .MER file running the plant from the PanelView Plus units in the plant. However, it appears I am either missing some license or a critical step in the recovery process, because the computer is trying to run the application as a "ME Runtime" application, and then complaining it does not have a license for same. Rockwell was able to find a license for "SE Runtime", and instructed me to convert it, but they are unable to tell me how to do that without a support contract, which we do not have.
How do I convert an .MER or set it so it runs in "SE Runtime", or whatever that is? I appreciate whatever assistance you can provide.