Almost certainly someone, or some combination of people here, will be able to help or assist or offer advice or point you in the right direction ...
But right now no-one knows what the problem is. Overall this forum is pretty good with answers, but the one thing we need is a clear, concise and correct description of the issue to be resolved.
So far you've posted the equivalent of "Help needed driving a car". No-one knows whether you've run out of fuel, need a map, never driven one before, or had both your legs amputated.
Ken