I just got off the phone with a distributor for Lenze and I just got back from Lenze in Uxbridge, MA. after going up and
trying to shake some things up , because I have been very disappointed with their parts and service ( or lack of ).
The distributor I was speaking with is also disappointed
with Lenze , and they deal with them alot.
Has anyone else had trouble getting parts and service from
Lenze , and does anyone have any solid contacts and phone numbers in Germany. Alot of our equipment was built in europe,
and I need better service in the U.S. The company in Europe that built our equipment , is also concerned and are considering going with SEW. I have SEW Eurodrive coming in, in about 2 weeks to give us an assessment on replacing our
Lenze motors with SEW.
Any thoughts
Thanks in advance , and have a great weekend.
trying to shake some things up , because I have been very disappointed with their parts and service ( or lack of ).
The distributor I was speaking with is also disappointed
with Lenze , and they deal with them alot.
Has anyone else had trouble getting parts and service from
Lenze , and does anyone have any solid contacts and phone numbers in Germany. Alot of our equipment was built in europe,
and I need better service in the U.S. The company in Europe that built our equipment , is also concerned and are considering going with SEW. I have SEW Eurodrive coming in, in about 2 weeks to give us an assessment on replacing our
Lenze motors with SEW.
Any thoughts
Thanks in advance , and have a great weekend.