Magelis XBTGT1335 (HMI)

[ThomasGruetter]

The above HMI does not power up and is located on a Caribbean island. This started after a 24 hour power outage. It has power now but the screen is black. We will have it shipped to the mainland overnight. We have the software to program but do not have the application file to load onto a replacement. I wonder what our options are. Can the unit be repaired and/or application be transferred to a replacement of the same model? The OEM is no longer in business. We have about a week turnaround and want to consider the best path forward.

 

[Saffa]

This is an obsolete model, but if you can upload the editor project it's possible to put it into a more modern panel. That is however completely reliant on the panel still being alive enough to upload the editor project, and assuming the original integrator ticked the "Include Editor Project".

If not, you're starting from scratch.

This model has a green LED on the front to indicate its powered. Is that light on? If so, hopefully it's just the backlight that has failed.

 

[ThomasGruetter]

Thx...Can anybody recommend a repair company (not sure if this is acceptable on this forum)? I've had mixed results doing this.