Disclaimer, no real experience with the unified panels. I have only picked up a bit of info here and there.
I TLS security activated ? It is activated by default, and it is AFAIK not trivial to get going.
I think that a security certificate is automatically generated and downloaded to the panel, so in theory it should be transparent to the end-user.
One stumbling stone is that the certificate has an expiration date, and it requires that the clocks are syncronized.
It is possible to deactivate TLS completely.
When the panel starts up, are there any system messages ?