Smitty1017
Member
Hello,
I recently pushed a new version of a program out to 6 different HMI's which uses parameter files and some pop-up displays. On 5 of the HMI's everything works great. On the 6th, the pop-up displays will not work.
It's worth noting that the 6th display is different, and was just recently installed. I think the only notable difference is that it is a Ser. B, the sales rep said it was compatible with my other screens, of which have been discontinued so I couldn't source an exact replacement.
Everything else not related to a pop-up display / parameter file works perfectly.
It makes me think there is some setting on the terminal itself that isn't correct but I can't think of what that might be. Does anyone have any ideas?
They are all Panelview Plus 7s running Factory Talk ME 9.0 runtimes.
I recently pushed a new version of a program out to 6 different HMI's which uses parameter files and some pop-up displays. On 5 of the HMI's everything works great. On the 6th, the pop-up displays will not work.
It's worth noting that the 6th display is different, and was just recently installed. I think the only notable difference is that it is a Ser. B, the sales rep said it was compatible with my other screens, of which have been discontinued so I couldn't source an exact replacement.
Everything else not related to a pop-up display / parameter file works perfectly.
It makes me think there is some setting on the terminal itself that isn't correct but I can't think of what that might be. Does anyone have any ideas?
They are all Panelview Plus 7s running Factory Talk ME 9.0 runtimes.