Ken Roach said:
...but it explains why the 3.0 terminal isn't a first-step selection in your firmware upgrade wizard...
Oceansoul said:
...However when i try to create a firmware card using V3.09 as the exsisting panel type i have nothing in the drop down list for new firmware type...
Ken,
I could be wrong, and this may all be academic in the end, but I don't think Oceansoul is saying that v3.09 is not available as a "
first-step selection", but more that after selecting v3.00 - v3.09 at the first step, that there is no v3.10 or v5.10 FUP available in the '
Upgrade firmware version:' drop-down list in the next step. It probably says '
<None Found>'?
Oceansoul,
If I'm reading the underlined above correctly, when you select your '
Existing terminal type:' you are selecting...
PanelView Plus 700 - 1500 (ME v3.00 - v3.09)
While this is correct for the existing v3.09 terminal you wish to upgrade, the FUW Utility will display '
<None Found>' in the drop-down list on the next step, even though you have v3.10 and v5.10 available in the FUP folder. The reason is, that by selecting a range of v3.00 - v3.09, you are telling the FUW Utility to go look in the FUP folder for any ME firmware upgrade files (*.FUP) from v3.00 - v3.09 only. Because your terminal's version is at the end of the range, and you're looking to go above this range, you need to point it at a version in the next range up. This a bit of a glitch in the FUW Utility, as you would always assume to select the range that includes the 'Existing' terminals firmware that you want to upgrade. You actually always have to match the range for the version you are upgrading to. I read that somewhere on the Knowledgebase before, but I can't seem to find it?
So you actually need to select...
PanelView Plus 700 - 1500 (ME v3.10 - v5.10)
That's why the v3.10 terminals were able to see the v5.10 upgrade file in the drop-down list, as they are in the same version range. This
should display the v3.10 and v5.10 options in the drop-down list at the next step.
If that works, you
may be able to upgrade from v3.09 - v5.10.
I say
may, as I too have a recollection of the v3.00 - v3.10 upgrade needing to change the OS as well as ME? So if what myself and Ken are remembering is correct, the above may still not work, but check it out anyway, it can't hurt.
I've found a couple of references on the Knowledgebase to needing that upgrade...
RA Knowledgebase said:
Ref 1: said:
If you are upgrading from 3.00.XX to anything higher, you must order 2711P-RU310. This is the upgrade CD that will install the newer version of the PanelView Plus operating system along with ME Station onto the PanelView Plus.
Ref 2: said:
Special Note:
For PanelView Plus & PanelView PlusCE(VersaView CE) 700-1500 upgrades from
ME3.0 to ME3.1 or newer, contact your local AB distributor
as one of the following is required for Microsoft Windows Licensing requirements.
Upgrade Media catalog numbers:
- PanelView Plus/PanelView Plus CE (was VersaView CE) (700-1500) 2711P - RU310
- PanelView Plus/PanelView Plus CE (was VersaView CE) (700-1500) 2711P - RUA310 and a 128 MB compactflash card.
Another thought...with that many PanelViews on site, would they possibly have a spare PanelView Plus 700 that's at v3.10, or later, that you could flash to v5.10 and install?
Might be a quicker solution in the short-term.
George