I have just tried to support a collegue overseas.
He is facing an OP277 that has failed a flash card restore. It shows the bootup screen with the MAC address.
Problem is that the "restore to factory defaults" is only possible if serial transfer is selected. It says in Prosave help about the possible transfer options: "Via Ethernet for HMI devices without serial ports".
So that means that only serial is possible if there is serial port on the panel?
How was it possible to transfer via restore to factory defaults on the MP377 since it has both serial and ethernet ports ?
The reason I cannot advice my collegue to use the serial connection, is that it requires an RS232/RS485 adapter which he does not have.
He is facing an OP277 that has failed a flash card restore. It shows the bootup screen with the MAC address.
Problem is that the "restore to factory defaults" is only possible if serial transfer is selected. It says in Prosave help about the possible transfer options: "Via Ethernet for HMI devices without serial ports".
So that means that only serial is possible if there is serial port on the panel?
How was it possible to transfer via restore to factory defaults on the MP377 since it has both serial and ethernet ports ?
The reason I cannot advice my collegue to use the serial connection, is that it requires an RS232/RS485 adapter which he does not have.