If I remember correctly, PTM, GMM, and AMM are the panel, graphics, and alarm modules that come with the basic version. There are additional add-on modules for recipe, report, trending, and other stuff. I suggest downloading the demo and see if it has all you need. It is the actual full program with a one hour time limit.
The software comes with the A-B Data Highway driver and a few others. I do not know what to say about your piggy back module.
I am surprised that CTC has not called you back. The web site has local numbers in addition to headquarters. You might want to try some of those.