zacslade
Member
Hi all,
I'm restoring a project for Wonderware InTouch 11.1.131 on Windows 10 (v1809). The project was created using the same version that I have installed on the target machine.
While restoring the aaPKG file, I get the following error:
intouch unspecified error (80004005 caught at line 939 in CreateGalaxy.cpp (in y:\pfserverdev\src\wwpackageserver)
With a note in the logger: "Sql service could not be started".
So far, I've verified the following items for troubleshooting:
- The account listed in "Change Network Account" is part of group aaAdministrators, and aaAdministrators is registered in SQL Server.
- The network account has the right to "log on as a service"
- Microsoft SQL Server is version 2014, and has SQLDMO.DLL present and registered.
- The SQL Server service is running
- I spoke with a Wonderware support representative and he seems to have given up after the above steps.
Any ideas?
Thanks!
I'm restoring a project for Wonderware InTouch 11.1.131 on Windows 10 (v1809). The project was created using the same version that I have installed on the target machine.
While restoring the aaPKG file, I get the following error:
intouch unspecified error (80004005 caught at line 939 in CreateGalaxy.cpp (in y:\pfserverdev\src\wwpackageserver)
With a note in the logger: "Sql service could not be started".
So far, I've verified the following items for troubleshooting:
- The account listed in "Change Network Account" is part of group aaAdministrators, and aaAdministrators is registered in SQL Server.
- The network account has the right to "log on as a service"
- Microsoft SQL Server is version 2014, and has SQLDMO.DLL present and registered.
- The SQL Server service is running
- I spoke with a Wonderware support representative and he seems to have given up after the above steps.
Any ideas?
Thanks!