We just installed a new G315 on a piece of equipment after setting up our HMI via an additional test G315.
Everything worked fine downloading the software to the original HMI screen, now I can't download to the new one via TCP/IP.
The original download was via TCP/IP with IP 192.168.0.169.
Downloaded HMI software to new G315 via USB, which worked. Tried to download the same software from another laptop via USB and the download froze while writing "Block 1" (I think). We've had this issue before, and the way around it was to download via TCP/IP.
Went back to original laptop that had successfully downloaded via USB, and now I'm getting a "A conflict has been detected with the following USB devices: 1. Unknown".
Where I'm at now is that the new screen seems like it may have gotten corrupted, because it will not accept TCP/IP nor USB downloads (I have changed the IP address of the new screen to match the program).
My questions are:
a) Is there a way to "restore to factory defaults" or otherwise wipe out the G315 without connecting it to Crimson?
b) Any idea why my download to the first G315 worked fine, and now doesn't work at all? I have double checked the IP addresses, but it keeps coming up with "ERROR - Unable to open communications port" after "Checking Device Model" message.
Any help is appreciated! Thanks!
Tim
Everything worked fine downloading the software to the original HMI screen, now I can't download to the new one via TCP/IP.
The original download was via TCP/IP with IP 192.168.0.169.
Downloaded HMI software to new G315 via USB, which worked. Tried to download the same software from another laptop via USB and the download froze while writing "Block 1" (I think). We've had this issue before, and the way around it was to download via TCP/IP.
Went back to original laptop that had successfully downloaded via USB, and now I'm getting a "A conflict has been detected with the following USB devices: 1. Unknown".
Where I'm at now is that the new screen seems like it may have gotten corrupted, because it will not accept TCP/IP nor USB downloads (I have changed the IP address of the new screen to match the program).
My questions are:
a) Is there a way to "restore to factory defaults" or otherwise wipe out the G315 without connecting it to Crimson?
b) Any idea why my download to the first G315 worked fine, and now doesn't work at all? I have double checked the IP addresses, but it keeps coming up with "ERROR - Unable to open communications port" after "Checking Device Model" message.
Any help is appreciated! Thanks!
Tim