cardosocea
Member
I have had exactly that discussion with a client shortly before Christmas indeed. Client was 100% sure that it was a software issue. The cause of the problem turned out to be mechanical, as I had stated from the get go. Similar thing has happened to me several times before. It would be funny if it wasn't so sad.
I can deal with someone that doesn't know electricity or logic to point the finger...
What really ****es me off is when an electronic technician pulls me out of bed because "The solenoid wouldn't activate, but the PLC is sending a command to it".
The fuse holder had the little LED light showing the fuse was broken... but I guess once he said "We didn't check the panel", I was a fool for thinking the problem was anything else.