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Old May 3rd, 2021, 03:31 PM   #1
marvis
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Zebra printer and Rockwell

Hello everybody,

I have a problem with a Zebra printer, specifically a ZT230.

I need to program the printer with Studio 5000, fmw 33.

Today, I set it in the network and I printed from the Web Server, but the printer does not work with RS Linx.

Why?

Where am I wrong?

Thanks in advance.
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Old May 3rd, 2021, 07:09 PM   #2
widelto
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@Marvis:
Can you ping your printer ?
Can you see your printer in RSlinx ?
Have you upgraded your ethernet printer port from TCP/IP to EIP.

Regards,

william
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Old May 4th, 2021, 02:06 AM   #3
marvis
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Hi widelto,

Yes, I can ping but I can’t see the printer on RSLinx.

How can I upgrade printer port? Which driver’s name?

Thanks
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Old May 4th, 2021, 02:34 AM   #4
AlfredoQuintero
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You need to select the EtherNet/IP driver in RSLinx, widelto explained, as shown below:
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Old May 4th, 2021, 03:13 AM   #5
marvis
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Oh sorry,

yes, I have already done this procedure.

Please, see my image attached.
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Old May 4th, 2021, 03:42 AM   #6
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Ok, so is this device really and EtherNet/IP de3vice? Can you get the Molex EIPTools from the Molex website and see if you can get the device to reply to GetAttributeSingle command. Here is the link. Very useful tool for EtherNet/IP engineers.
https://www.molex.com/mx_upload/supe...et_IPTool.html
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Old May 4th, 2021, 03:50 AM   #7
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Thank you so much.

I will try with EIPTools.
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Old May 4th, 2021, 04:15 AM   #8
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This is the results of scan. But I can ping on printer!
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Old May 4th, 2021, 04:35 AM   #9
AlfredoQuintero
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OK Marvis, thanks for this info. So this is the situation.

1) You can GetAttributeSingle to 192.168.2.1 (the PLC), so this means EIP Tools is working properly.

2) You can ping 192.168.2.50 (the Zebra printer) and the web server is accessible, so the Zebra printer is properly connected to the network.

3) But the GetAttributeSingle to IP address 192.168.2.50 is causing "Network Error" in EIPTools.

My conclusion is that this Zebra printer has not EtherNet/IP functionality, or if it has, it has not been enabled. Please check the manual and the internal web server. Maybe there is a "CIP Enable" or "EtherNet/IP enable" setting somewhere that needs to be configured. Or call your distributor and find if you were given the wrong firmware or something.

Last edited by AlfredoQuintero; May 4th, 2021 at 04:36 AM. Reason: as ever... typo
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Old May 4th, 2021, 05:19 AM   #10
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Thanks so much. I'm also starting to think that it doesn't have Ethernet / IP functionality or that you need to find some firmware .. but customer support doesn't seem to know anything about it!
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Old May 4th, 2021, 05:51 AM   #11
AlfredoQuintero
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What about the manual? if you point it to me I can have a look.
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Old May 4th, 2021, 05:55 AM   #12
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Thank you so much Alfredo.

However it seems that I need to purchase the firmware to enable the ethernet / ip protocol.

http://medialibrary.zebra.com/us/en/...-Printers.html
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Old May 4th, 2021, 06:01 AM   #13
AlfredoQuintero
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It would not surprise me, because only one percentage of customers would need EtherNet/IP and they probably had to invest a lot of money developing the functionality, so to recover the investment they need to charge extra. I hope you manage to get the correct firmware. I had a look at the link you sent and it does seem to be the case.
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Old May 4th, 2021, 06:09 AM   #14
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Anyway thanks a lot for the support.

I wish you a good day and good work.
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