Hello all.
Just ran into a problem recently, and I’m guessing it might be somewhat common. I bought a license on 1/4/19 for RSLInx Classic – Single Node, installed it on Windows 10 laptop, and it ran fine for exactly one week and then it automatically dropped back to the “Lite” version. During the week, it was fine during as I have been using the OPC server.
On closer inspection now, I’m guessing the activation I did after install never took (and no error was displayed,) so it was just running the 7 day grace period. Uninstalled and re-installed 4 times and just gave up. Made sure firewalls and virus scanner was down. The feedback from the installation process is horrible, and there is never any real indication as to what is going wrong. However, I did pick this off the top of an RA log text file just after one failed activation attempt right after re-installation (note divide by zero) –
System.Reflection.TargetInvocationException: An exception occurred during the operation, making the result invalid. Check InnerException for exception details. ---> System.DivideByZeroException: Attempted to divide by zero.
I tried to go through activation again in FactoryTalk Activation Manager, and the application just closes (crashes really) just after I hit "validate." No feedback on whether license is invalid or anything else. Went online to Rockwell activation site and to try the same thing, but it asks for “data file” after serial number and key, and I have no idea what that might be.
So, I have a ticket in for just activation tech support from RA, and sent an email to local distributor. Unfortunately, I have a field service call set up on Monday morning as it was fine all week so I'm hosed unless I can sort it out this weekend.
Anyone run into this before and figure out how to fix it? I have searched other threads here on activation, and this one seems a bit different. I only have RSLinx 4.10.00. Just downloaded latest version and tried that, same problem.
Thanks very much.
Just ran into a problem recently, and I’m guessing it might be somewhat common. I bought a license on 1/4/19 for RSLInx Classic – Single Node, installed it on Windows 10 laptop, and it ran fine for exactly one week and then it automatically dropped back to the “Lite” version. During the week, it was fine during as I have been using the OPC server.
On closer inspection now, I’m guessing the activation I did after install never took (and no error was displayed,) so it was just running the 7 day grace period. Uninstalled and re-installed 4 times and just gave up. Made sure firewalls and virus scanner was down. The feedback from the installation process is horrible, and there is never any real indication as to what is going wrong. However, I did pick this off the top of an RA log text file just after one failed activation attempt right after re-installation (note divide by zero) –
System.Reflection.TargetInvocationException: An exception occurred during the operation, making the result invalid. Check InnerException for exception details. ---> System.DivideByZeroException: Attempted to divide by zero.
I tried to go through activation again in FactoryTalk Activation Manager, and the application just closes (crashes really) just after I hit "validate." No feedback on whether license is invalid or anything else. Went online to Rockwell activation site and to try the same thing, but it asks for “data file” after serial number and key, and I have no idea what that might be.
So, I have a ticket in for just activation tech support from RA, and sent an email to local distributor. Unfortunately, I have a field service call set up on Monday morning as it was fine all week so I'm hosed unless I can sort it out this weekend.
Anyone run into this before and figure out how to fix it? I have searched other threads here on activation, and this one seems a bit different. I only have RSLinx 4.10.00. Just downloaded latest version and tried that, same problem.
Thanks very much.