Hi all
So on one of my remote installations with a PV 7 I have an HMS e w o n 4G Cosy coupled with it to giev remote VPN access, the customer has wanted to add email functionality from the HMI.
I have configured the e w o n cosy as per this article,
https://forum.hms-networks.com/t/sending-emails-using-hmi/284/2
I have set the PV7 DNS to 8.8.8.8. From the PV7 I can ping www.google.com
I have set up my PV7 email settings as follows.
Email Server- smtp.google.com ( i have also tried SMPT)
server port- 465
user id- mytestemail
user pass- testemailpass
subject- test
to- [email protected]
from address- [email protected]
However I run into two errors when I try to send a test email.
Either 'Connection to teh server is closed while receiving data. Error Code 21'
Or
'Failed to get host name by address. Error Code 6'
Now what is strange is when i run this runtime on my local PC, works perfectly, no errors, but on the remote PV7, I run into these errors.
I have checked back and forth, factory reset and so on, but feel like i'm missing something obvious?
Cheers
So on one of my remote installations with a PV 7 I have an HMS e w o n 4G Cosy coupled with it to giev remote VPN access, the customer has wanted to add email functionality from the HMI.
I have configured the e w o n cosy as per this article,
https://forum.hms-networks.com/t/sending-emails-using-hmi/284/2
I have set the PV7 DNS to 8.8.8.8. From the PV7 I can ping www.google.com
I have set up my PV7 email settings as follows.
Email Server- smtp.google.com ( i have also tried SMPT)
server port- 465
user id- mytestemail
user pass- testemailpass
subject- test
to- [email protected]
from address- [email protected]
However I run into two errors when I try to send a test email.
Either 'Connection to teh server is closed while receiving data. Error Code 21'
Or
'Failed to get host name by address. Error Code 6'
Now what is strange is when i run this runtime on my local PC, works perfectly, no errors, but on the remote PV7, I run into these errors.
I have checked back and forth, factory reset and so on, but feel like i'm missing something obvious?
Cheers