Hi all,
Trying to remotely diagnose a machine with a 1769-L16ER-BB1B Compact Logix. When I connected I found it had a major fault, power up fault, type 1, code 61. According to the message (and the manual), this means that the controller wrote diagnostic information to the memory card, then cleared the PLC's memory.
As I'm not onsite, I don't have access to the SD card, and in order to get the running again, I have re-downloaded the program. A few questions to help with my post mortem:
1. Now that I have downloaded the program, is the diagnostic information still saved to the SD card?
2. If the answer to #1 is "yes", are these diagnostic files of any use to me, or are they only useful for sending to Rockwell technicians who can interpret further?
3. If they are of any use to me, could I have a local tech remove the SD card, put it into their laptop, and email me whatever files are on it? Or do the diagnostics have to be reviewed via the Logix software while online with the PLC?
Trying to remotely diagnose a machine with a 1769-L16ER-BB1B Compact Logix. When I connected I found it had a major fault, power up fault, type 1, code 61. According to the message (and the manual), this means that the controller wrote diagnostic information to the memory card, then cleared the PLC's memory.
As I'm not onsite, I don't have access to the SD card, and in order to get the running again, I have re-downloaded the program. A few questions to help with my post mortem:
1. Now that I have downloaded the program, is the diagnostic information still saved to the SD card?
2. If the answer to #1 is "yes", are these diagnostic files of any use to me, or are they only useful for sending to Rockwell technicians who can interpret further?
3. If they are of any use to me, could I have a local tech remove the SD card, put it into their laptop, and email me whatever files are on it? Or do the diagnostics have to be reviewed via the Logix software while online with the PLC?